Reference

Terms & Conditions That Protect Your Account

When you open an account with ningrad4d, you're agreeing to a set of rules that govern how your wallet works, how deposits and withdrawals move through DANA, OVO…

Account ownership rulesDeposit and withdrawal termsDispute resolution process
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ningrad4d Terms & Conditions That Protect Your Account
REACH OUR TEAM

How to Contact Us About These Terms

Email Support Write to [email protected] with your account email and question.
Live Chat (In-Lobby) Jump into the lobby and open the chat widget in the bottom-right corner.
Account Settings View your account terms, update contact details, and request a full copy of this…
HOW WE HANDLE YOUR DATA

Security, Privacy and Account Protection

Deposit Verification

Every deposit via DANA, OVO, GoPay or QRIS triggers an automated check against your wallet. Transfers flagged as unusual are held for manual review; you'll receive an email if this happens.

Withdrawal Authorization

Withdrawals require a confirmed email and registered phone number on file. We verify your identity before sending funds back to your payment method, typically within two hours on business days.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to track how you navigate the lobby. You can disable cookies in your browser; this may limit some features like saving preferences.

Data Retention

Account data—deposits, withdrawals, game history, support tickets—is kept for seven years after closure for compliance, tax and fraud prevention. Your password is hashed; we never store it in plain text.

Account Disputes

If you dispute a transaction, contact [email protected] within 30 days with your transaction ID and a description. We investigate and respond within five business days.

Policy Changes

We may update these terms; material changes are emailed to your registered address 14 days before taking effect. Continued account use signals your acceptance of the updated terms.

Common Questions About Our Terms

No. Each account must belong to one person and be used only by that person. Shared accounts breach these terms and trigger account suspension. If someone else needs an account, they must register separately using their own email and identity.

Email [email protected] with your account email and request closure. We'll disable login within 48 hours and begin data retention per our policy. You can request a full data export before closure. Any pending withdrawals are processed first.

Deposits via DANA, OVO, GoPay or QRIS typically show in your wallet under one minute. Withdrawals are verified and sent within two hours on weekdays; processing by your e-wallet provider may take another few minutes, depending on your provider.

If you believe a transaction is unauthorized or erroneous, contact [email protected] within 30 days with your transaction details. We investigate and respond within five business days. If the dispute is valid, we refund the amount to your original payment method.

Yes. We encrypt all account data in transit and at rest. Your password is hashed and never stored in plain text. We don't sell or share your email, phone or financial details with third parties outside our payment and compliance partners, where local law permits.

You cannot modify these terms, but you can request partial data deletion where local law permits. Some data—transaction records, verification info—must be kept for compliance. Contact [email protected] to discuss what can be removed from your file.

No. These terms apply uniformly to all players across Indonesia where local law permits account access. Your location does not change deposit, withdrawal or support terms, though payment provider coverage may vary by region.

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